Contact us
We usually reply within one business day. Email is the fastest way to reach a person.
Who to email
Support, billing and refunds
[email protected]Your account, your bots, anything that isn't working, plus invoices, payment problems, and refund requests.
Sales
[email protected]Plan questions, higher limits, and Enterprise enquiries.
Privacy
[email protected]Data requests, deletion, and anything in our privacy notice.
Security
[email protected]Report a vulnerability. We read these first.
Abuse
[email protected]Report a bot on Meerlume that is breaking our terms.
Registered address
Meerlume LLCMoskovyan Street, Kentron
0002 Yerevan
Armenia
Billing and payments
Paid plans are sold and processed by Paddle, which acts as our Merchant of Record. For invoices, receipts, payment methods, or refunds you can go directly to paddle.net using the email address on your receipt.
See our refund policy, terms of service, and privacy notice.